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Apollo Europe Covid Update

 

Please be advised that in line with current government guidelines and restrictions across Europe, Apollo Europe depots are not currently operating as normal. For guests planning their next motorhome holiday, please keep up to date with our latest depot updates below. 

We also recommend that all guests also keep up to date with potential travel restrictions in your country of pickup and destinations of travel.

 

Germany (Hamburg): Open for rentals – Restrictions in place to 18 April 2021

Please note, rentals for tourist purposes cannot go ahead, and campgrounds and other commercial overnight stay options are closed for tourist purposes.

Rentals for business trips and rentals with stays on private properties are available. Apollo will require a written confirmation that you are either on a business trip or that you are staying on private property for the duration of your rental. This written confirmation needs to be emailed to Apollo prior to the commencement of the rental. We reserve the right to cancel a booking if the confirmation is not received.

For more information or to make a booking during this period, please contact the Apollo Hamburg Branch directly: +49 40 8836 6013 or via email [email protected]

England (London & Birmingham/Coventry): 

Following the government’s roadmap for easing lockdown, Apollo is pleased to provisionally confirm the re-opening for our London and Coventry/Birmingham depots for rentals from the 12th April.

Campsites will also be permitted to open at this time to welcome fully self-contained campervans and motorhomes such as the Aero, Aero Plus, Vista, Vista Plus, Europa and Grande motorhomes. From 17th May, campsites will open their communal shower, toilet & cooking facilities and will be able to welcome all vehicle types.

Please be aware that between 12th April and 17th May, travel is only permitted with members of your household.

Additionally, Scotland, Wales and Northern Ireland have not yet announced their travel rules, including whether people hiring from England will be allowed to visit. Under the current guidance, travel into Mainland Europe from England is not permitted until at least 17th May.

Scotland (Edinburgh): The roadmap for easing Scotland’s restrictions is more cautious. Based on the current information provided by the government, we hope to safely re-open our Edinburgh depot on 26th April however this is subject to further clarification on the easing of restrictions which will be published in mid-March.

Northern Ireland (Belfast): We hope to safely re-open again in Spring subject to further government advice but will keep you up to date via our website, email, and social media channels.

We understand the uncertainty around Covid is unsettling and may affect your current or future travel plans. In response to the Covid-19 outbreak, we have updated our policies so that guests considering a future rental can have peace of mind when booking their motorhome holiday.

 

  NEW! Coronavirus guarantee

Our new Coronavirus Book with Confidence guarantee is valid for all bookings made from 20 August 2020 and guarantees free date changes, a campervan hire voucher or a full 100% no quibble refund if:

✔ The government in your country of pickup imposes restrictions causing the closure of your collection depot when your collection is due to take place

✔ The government in your country of pickup introduces non-essential travel restrictions in your country of pickup over the dates of your rental.

We have also relaxed our general cancellation terms and conditions and waived our booking amendment fee in the event that you wish to cancel or change your booking outside of this.

 

 Live Availability & Pricing

Our website offers live availability and pricing for those planning road trips, staycations and campervan holidays, whether they be for later this year or right up until 2022.

 

 Book Now, Pay Later

With our book now, pay later option, secure your camper now with a 30% deposit, and pay the balance 28 days prior to pick up.

 

 Safe, socially distanced holidays

Holidaying in your ‘home on wheels’ makes it easy to stay safe and maintain social distancing; both on the road and at campsites. 

 

Hygiene Measures

The safety and health of our staff, guests and communities we operate in remains paramount. We have updated all of our procedures and implemented enhanced Government and industry Covid safety and hygiene guidelines at all of our depots. 

 

Once again, we thank you all for your patience and support during these challenging times. In the meantime, we look forward to getting you on the road at Apollo in Europe again soon. 

The team at Apollo Europe

Contact

+800 3260 5466 (International Freephone)

  [email protected]

Apollo Motorhome & Campervan Hire

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